Contact Us
Contact Us
You may reach us at the following address:
AIG Europe S.A.
Iztok, 3B Nikolay Haytov Street, Building 7, 1113 Sofia, Sofia Municipality – Izgrev District |
+359 2 800 33 00
As a result of the United Kingdom’s vote to leave the European Union (“EU”) (commonly known as “Brexit”), AIG Europe Limited (“AEL”) has carried out a restructuring of its insurance operations in Europe in order to ensure it has the most appropriate structure from which to serve policyholders and claimants in the UK and across Europe after Brexit.
We are pleased to inform you that on 1 December 2018, in accordance with applicable law, your insurance policy was transferred from AEL to AIG Europe S.A. (“AIG Europe”), as a result of a portfolio transfer between the two companies (the “Transfer”). AIG Europe is incorporated in Luxembourg and authorized by the Luxembourg Minister of Finance and subject to the Commissariat aux Assurances, with registered address of 35D Avenue J. F. Kennedy, L-1855, Luxembourg, and registered with R.C.S. Luxembourg number B 218806. AIG Europe is a member of the AIG Group.
The Transfer was implemented by a combined insurance business transfer scheme under Part VII of the Financial Services and Markets Act 2000 and a cross border merger under Directive 2017/1132 of the European Parliament and of the Council of 14 June 2017 relating to certain aspects of company law. The Transfer received all required regulatory approvals by the competent authorities in the United Kingdom and Luxembourg and was approved by the High Court of England and Wales.
AEL’s obligations towards policyholders, beneficiaries and other stakeholders will not change as a result of the Transfer. The Transfer will have no effect on the cover provided by current policies issued by AEL.
What does this mean?
- Your insurance cover is now provided by AIG Europe S.A. (Bulgaria Branch), 3B Nikolay Haytov Str., Bldg. 7, Sofia 1113, Bulgaria, telephone number:+359 2 800 33 00, UIC: 200251454. All our contact details remain the same.
For existing policyholders:
Please note that effective 01/06/2017, AIG entered into a strategic partnership with Colonnade Insurance S.A. to manage the existing policies of AIG's Bulgaria Branch. As part of this move, the previous AIG team now forms part of Colonnade Insurance S.A. – Bulgaria Branch and will provide you with continuity of service.
There is no change to the existing policies, and your existing cover continues to be provided by AIG until the expiry of your insurance contract. Should you require assistance regarding your current policy please contact the team at Colonnade on:
Email: info@colonnade.bg
Tel: + 359 2 930 93 30
For amendments to your policy, such as changing address or amending the cover provided please contact Colonnade Insurance S.A. – Bulgaria Branch on:
Email: info@colonnade.bg
Tel: + 359 2 930 93 30
For new claims relating to your existing policy, please contact Colonnade Insurance S.A. – Bulgaria Branch on:
Claims@colonnade.bg
Tel: + 359 2 930 93 30
For claims already registered relating to your existing policy, please contact: the person referenced in the last correspondence from AIG, now part of Colonnade Insurance S.A. – Bulgaria Branch or at:
Claims@colonnade.bg
Tel: + 359 2 930 93 30
For renewal of your existing insurance cover: AIG wishes to introduce to you Colonnade Insurance S.A. – Bulgaria Branch which may provide you with a quote for insurance cover continuation. To discuss the terms and conditions of your renewal the Colonnade Insurance S.A. – Bulgaria Branch team will contact you well ahead of the expiry date of your existing policy.
For new business enquiries:
AIG is no longer offering new policies in the general market in Bulgaria. AIG has partnered with Colonnade Insurance S.A. to manage the renewal of existing policies and to work with AIG as a Strategic Network Partner to support the ongoing needs of AIG Multinational clients in Bulgaria.
Should you wish to contact Colonnade Insurance S.A. – Bulgaria Branch to discuss your new business requirements, please visit their website at: www.colonnade.bg or contact them on:
Email: info@colonnade.bg
Tel: + 359 2 930 93 30